In its move to two travel management companies and one global distribution system, $67 billion multinational manufacturing conglomerate Siemens focused on the traveler experience.
Some corporations that establish agreements with GDS providers do so for economic reasons. “Incentives were clearly not the driver in this change,” according to an email this week from Siemens head of global travel management Albert James Kueng, describing an April announcement with Amadeus. “The drivers are innovation and service: 24 hours and seven days a week, wherever you are.”
Such a “follow-the-sun” approach isn’t new, but . . .